Privacy Policy
Privacy Policy for Siolim Specialty Coffee Roasters
At Siolim Specialty Coffee Roasters, we prioritize the privacy of our users. This privacy policy outlines the details of the personal data we collect from you when you visit or make a purchase from http://www.siolim.coffee and how we utilize this information.
Information We Collect:
- Device Information:
- Cookies: These are data files placed on your device, including a unique identifier. Cookies may store information such as your name, email address, and website to enhance your site experience.
- Log Files: These collect information like your IP address, browser type, timestamps, and referring/exit pages.
- Web Beacons, Tags, and Pixels: Electronic files used to record how you navigate the site.
- Transaction Details:
- When you make a purchase using your credit/debit card, transaction details are securely transmitted to the card issuer for authorization. We do not have access to or store your card details.
- Order Information:
- Information collected for the safe delivery of your package includes your name, billing address, shipping address, email address, and phone number.
- Additional Information:
- Information provided in feedback or profile forms and data collected during contests or promotions.
Who Your Data is Shared With:
We share behavior data and website analytics with marketing, business, and technology partners to improve your experience. Google Analytics is utilized, and you can learn more about their use of personal information [here](https://www.google.com/intl/en/policies/privacy/). To opt-out of Google Analytics, visit [this link](https://tools.google.com/dlpage/gaoptout). We may also share personal information to comply with laws, regulations, or protect our rights.
How Your Data is Used:
Order Information is used to fulfill orders, screen for potential risk or fraud, and provide information and advertising related to our products and services. Device Information is used to enhance our website, evaluate marketing success, and screen for potential risk or fraud.
How Long Your Data is Retained:
Order Information is retained unless you request deletion. Comments and metadata are kept permanently. Users with accounts can view, edit, or delete personal information, except their username. Website administrators also have rights to edit this information.
Your Rights Over Your Data:
You can request the erasure of your personal data, excluding data we must retain for legal, security, or administrative reasons. Users with accounts or comments have the right to request an exported file of their personal data.
Changes:
We may update our Privacy Policy due to legal, regulatory, operational changes, or to reflect changes in our practices. It is advised to review this policy periodically for any updates.