Shipping Policy
Shipping Policy for Siolim Specialty Coffee Roasters
At Siolim Specialty Coffee Roasters, we are committed to delivering the freshest and finest coffee to your doorstep. Our roasting schedule is set on every Tuesday and Thursday. Here's what you can expect when you place an order with us:
Roasting and Processing:
- We roast all our coffees to order with precision and care.
- Orders are added to the subsequent roasting cycle after they are received.
- Once roasted, we allow the coffee to degas overnight for optimal flavor.
- The coffee is then expertly packed and dispatched within 24 hours of roasting.
Shipping Methods:
- We collaborate with trusted third-party courier partners for the delivery of your orders.
- To minimize our carbon footprint, we primarily use surface shipping. This approach aligns with our commitment to environmental sustainability.
- Most domestic orders are expected to be delivered within 5-7 days from the dispatch date.
Expedited Shipping Options:
- If you need your coffee sooner or prefer expedited shipping, please reach out to us at sales@siolim.in or WhatsApp us at +91-9009992663
- We will do our best to accommodate your request and provide you with expedited shipping options.
Liability and Damaged Shipments:
- Siolim Specialty Coffee Roasters is not liable for any delays in delivery caused by courier companies or postal authorities.
- All orders will be delivered to the "Shipping address" associated with the buyer's credit/debit card, unless specified otherwise at the time of order.
- In the rare event that your package arrives in damaged condition, we kindly request you to refuse the shipment from the carrier and immediately inform Siolim Specialty Coffee Roasters.
Thank you for choosing Siolim Specialty Coffee Roasters. If you have any questions or concerns regarding our shipping policy, feel free to contact us at hello@siolim.in.
Your satisfaction and enjoyment of our freshly roasted coffees are our top priorities. We appreciate your understanding and cooperation.